TRAINING AVAILABILITY

We see clients Monday through Friday from 8:30 am to 2:00 pm. We do not see clients outside of those hours under any circumstances.

MEDIA RELEASE

Sit Happens Dog Training, LLC. may use pictures/videos of me or my dog for publicity or promotional purposes, without any liability or obligation of any kind to me.

GUARANTEE

Our services are not guaranteed. Dog behavior can change over time due to developmental periods, aging, and health. Pet owners influence their dog’s behavior and must do the assigned training homework for optimal results.

TRAINING SUPPLIES

Clients are responsible for providing the necessary materials needed for training. Including, but not limited to: treats, toys, leash, collar, harness, etc.

TRAINING METHODS

Using physical punishment is grounds to terminate services. Physical punishment includes, but is not limited to choke chains, pinch collars, shock collars, etc. The use of pain, fear, or intimidation may lead to fear or aggression.

SAFETY

Clients must have their dogs contained in a crate when the trainer arrives. Dogs must be up to date on Rabies vaccination and bite histories must be disclosed. Dogs must arrive to our facility on leash.

PRIVATE TRAINING RESCHEDULE POLICY

It is imperative that your training sessions are completed timely in order to have success with your dog. We allow one reschedule during training (via telephone, voicemail, or email ONLY). Any additional attempts at rescheduling will be futile and the session will be forfeited. We charge a $25 fee for all reschedules (including your first reschedule). This fee must be paid within 24 hours in order to continue training. Clients have 4 months to complete four sessions.

PRIVATE TRAINING NO-SHOW / LATE POLICY

All no-show sessions will be forfeited automatically. There is $25 no-show fee that must be paid after a missed appointment within 24 hours in order to continue training. If clients do not show for their final session or have more than one no-show for training will be terminated.

Clients are expected to be on time for training. We do give a 15 minute window for lateness, however if more than 15 minutes late the session is treated as a no-show and is forfeited automatically. A $25 fee must be paid within 24 hours in order to continue training.

HYBRID TRAINING CANCELLATION POLICY

Rescheduling is not permitted in this training program. There are no exceptions. Any rescheduling will result in forfeiture of sessions.

GROUP CLASSES

Puppy classes are open to puppies between the ages of 10 weeks and 5 months of age. Adult classes are open to dogs and puppies 6 months of age and older. Proof of vaccinations given by a veterinarian (Distemper combo, Rabies – if old enough, Bordetella), a negative fecal, and flea prevention are needed to attend class. Puppies need at least 2 rounds of vaccines from a veterinarian to attend class.

The trainer may remove a pet from class if a hazard or threat of any nature to any other animal or person is present.

PAYMENTS & REFUNDS

Clients have 24 hours to pay the training deposit to hold their spot for training. This deposit is non-transferable and nonrefundable. Full payment is due at the initial training session. Sit Happens Dog Training does NOT issue refunds. No exceptions, services are non-transferable.